A10 Networks
Adenin Technologies
Bluecoat Systems
Kaspersky Lab
Legrand
Splicecom
Support Services
We support software, hardware or both. This provides a common centre for all your IT requirements, so you're free to concentrate on your core business activities. Scope support team is made up of a dedicated, in-house support desk and a team of highly experienced field engineers. To ensure you receive the highest level of support, we strongly recommend you take out a Support Agreement. This gives access to our dedicated email address solely for support issues and also offers remote assistance.
SCOPE BlueTouch Services
SCOPE is a member of the Blue Coat BlueTouch™ Support Partner Program. As a certified support services partner SCOPE will follow the Blue Coat guidelines for issue resolution, response times and customer satisfaction.
In a continuous strive for customer satisfaction; SCOPE will organize regular customer satisfaction survey, which is in turn assessed by Blue Coat. Support is provided throughout the Middle East and North Africa in the native language of your country in addition to English. Dedicated Support is also available. SCOPE also has a laboratory facility that provides our Technical team with the ability to reproduce problems. As a BlueTouch Support Partner, SCOPE provides the support required to keep your network up and running. SCOPE BlueTouch Support Service Options were packaged in a way designed to meet your needs. For further information please contact us.
SCOPE A10 Networks Services
As a certified support services partner SCOPE will follow A10 Networks guidelines for issue resolution, response times and customer satisfaction.
SCOPE will organize regular customer satisfaction survey, Support is provided throughout the Middle East and North Africa in the native language of your country in addition to English. Dedicated Support is also available. SCOPE also has lab facilities that provides our Technical team with the ability to reproduce problems. As A10 only Authroised Support center in the Middle East, SCOPE will provide the support necessary to keep your network up and running. The support options provided are designed to meet the customer needs. For further information please contact us.
